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Frequently Asked Questions

  • I need products ASAP and have no time to pick up my order, are you able to deliver to me?
    Yes we can if you are based in Brisbane or Gold Coast, we offer next day delivery!
  • Do you accept custom orders?
    Yes we do! Have a length in a certain weight that you need but don't see it listed on our website? Send us a message and we will be happy to do our very best to accomodate your order. Please note custom orders do take anywhere up to 6 weeks to be fulfilled.
  • What is the difference between Promade & Premade fans?
    Promade fans are handmade whereas the latter is made by machine. A technician takes individual lashes and fans them together and dips them into adhesive. You will notice the base of these fans are narrow and pointier. These are then packaged in trays for us technicians to use! Premade fans on the other hand are created by machine in a factory and bonded together using heat instead of lash adhesive. The bases of these fans are a lot thicker and noticeable. Many lash artists use a variety of types of trays and preferences change from each individual client. Either way, they are both a great time saving alternative to hand made fans that's for sure!
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